This web site is owned and operated by Amadeal Ltd. who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.
Our Contact details:
Unit 20 The Sidings Hainault Road Leytonstone London E11 1HD United Kingdom
Phone: 0208 558 4615 (9AM-5PM)
VAT Reg. No: GB 943 1988 92
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency.
We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
Our delivery charges are based on the weight of the order and the delivery location. If you would like to see a total as you add items please please complete your address details after adding the first item. Charges start from £1.50 up to £45 for a 45 kg item delivered to a UK mainland address via our Next Day Courier service.
Northern Ireland, Highlands, Channel/ Offshore Islands would have to pay extra on top of the mainland UK rate. The amount is dependent on the courier company used.
Acceptance of goods upon delivery shall constitute a waiver by Buyer of any claim for damages on account of delays in delivery or performance. If Buyer (a) requests deferral of shipment of goods that have already been manufactured, and Seller, in its discretion, agrees to the same, or (b) Buyer or third parties otherwise fail to provide information or documentation necessary for Seller to proceed with shipment of manufactured goods in the ordinary course, Seller reserves the right to charge Buyer reasonable storage fees on delayed shipments and, further, Seller may invoice Buyer when and as fabrication of the goods is completed, notwithstanding that the goods have not shipped. Seller is not responsible for any damage to the goods that results from or is attributable to
improper storage after delivery.
We deliver your order right away. We will normally send your order to you in 1-2 business days. International orders are generally received in under 14 working days.
You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Electrical Components are covered by a 6-month guarantee whilst mechanical parts are guanteed for 12-months provided items are not subjected to excessive wear and use.
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0208 558 4615 (9AM-5PM) (International +44 0208 558 4615 (9AM-5PM)) or fax us on or write to us at Unit 20 The Sidings Hainault Road Leytonstone London E11 1HD United Kingdom
Amadeal Ltd. do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
Your rights to return goods are protected under the EU Distance Selling Directive.
You are entitled to cancel your order and return the goods within 7 working days for a full item cost refund, excluding the cost of delivery and return carriage. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any goods returned should be in saleable condition.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
Any returned goods which have been purchased directly in person from our premises we may at our discretion exchange for another similar product or give credit against a future purchase and we reserve the right to charge a re-stocking fee of 15%.